play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 5484679964
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the code to complete the login process. This eliminates the need for a password or email, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking 'send,' try waiting for the allotted time or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app with ease. This should fix any problems you were experiencing and allow you to play the app without issues.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, higher than many other apps. Withdrawals are only available for earnings from gaming activities, not for bonus amounts. This means users can access their hard-earned gaming rewards but not any additional bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, which should include saving your Aadhar card, UPI, and all relevant bank details. This ensures a smooth onboarding process. Your prompt completion of these requirements is necessary to facilitate further actions.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete your process in 30 minutes to 3 hours. However, payment processing may sometimes be delayed, requiring a wait of up to 24 hours. This delay can vary depending on the specific payment service used.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are only usable for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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